Terms & Conditions

Terms & Conditions – Forevermore Flower

Last Updated: 02/06/2015
Effective Immediately

1. Acceptance of Terms

By accessing Forevermore.ae or purchasing our products, you agree to comply with these Terms. If you disagree, please refrain from using our services.

2. Order Process & Payment

  • Pricing: All prices are in AED (UAE Dirhams) 

  • Payment Methods: We accept credit/debit cards (Visa/Mastercard), PayPal, and bank transfers.

  • Order Confirmation: Orders are binding only after we send a confirmation email. We reserve the right to cancel orders due to stock unavailability or pricing errors.

3. Delivery Policy

  • Areas Served: Currently delivering within [list UAE cities, e.g., Dubai, Abu Dhabi, Sharjah].

  • Delivery Time: Standard delivery within 24-48 hours (subject to availability). Same-day delivery may be available for orders placed before [cut-off time, e.g., 12 PM].

  • Risk of Loss: Responsibility for products transfers to you upon delivery completion.

4. Returns & Refunds

  • Damaged/Defective Items: Contact us within 24 hours with photos for replacement/refund.

  • Non-Refundable Items: Custom arrangements, perishable goods (e.g., fresh flowers), and final sale items.

  • Refund Processing: Approved refunds will be issued within 5-7 business days to the original payment method.

5. Product Descriptions & Liability

  • We strive for accuracy in product images/descriptions, but slight variations may occur due to natural factors (e.g., flower seasonality).

  • Allergy Notice: Some floral products may trigger allergies. Forevermore Flower is not liable for allergic reactions.

6. Intellectual Property

  • All website content (logos, text, images) is owned by Forevermore Flower and protected under UAE copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

Forevermore Flower shall not be liable for:

  • Indirect damages (e.g., emotional distress) from product use.

  • Delivery delays caused by third-party couriers or unforeseen events (e.g., weather, public holidays).

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of [specify emirate, e.g., Dubai].

9. Amendments

We may update these Terms periodically. Continued use of the site after changes constitutes acceptance.

10. Contact Us

For inquiries or disputes:

Key Adaptations for Flower Business:

  1. Perishable Goods Clause: Explicitly states non-return policy for fresh flowers to avoid disputes.

  2. Seasonality Disclaimer: Covers natural variations in floral products.

  3. Allergy Warning: Reduces liability risks for health-related complaints.

  4. Local Compliance: Aligns with UAE commercial/consumer protection laws (e.g., VAT inclusion, Dubai court jurisdiction).

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